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7590 with BT Business IP Phone

duff4
Member

I just upgraded my broadband to full fibre and I’ve been given a hub and a Yealink DECT IP Phone (W73P).

I have been provided with my username and password by BT so I have swapped out the provided hub with my 7590 and everything is fine with it. However, does anybody know if the IP Phone can be used with the 7590? If it can, does anybody know what I need to do? If it cannot, can I just use a normal DECT phone connected to the 7590?

1 REPLY 1

AdamC
Administrator
Administrator

Hi, 

 

You would need to use the handset provided as this is the only handset programmed to work on the cloud based software. If you are using a new hub that is not BT this could cause issues. It would be best to speak with the support team around this. I can arrange them to speak to you if you privately message me. 

 

Thank you, 

 

Adam