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BT Cloud Phones

DBMHX1
Member

Not sure if I am posting on the correct board, but I have a problem with the Cloud phones supplied as part of the upgrade to the Cloud system.  The phones are muffled and it is very difficult to hear the  caller.  I tried to report this as a fault, but there is no fault reporting service this morning?  If I have incorrectly posted to this board, could you please advise which is the correct board.

1 REPLY 1

AdamC
Administrator
Administrator

Hi, 

 

Just to check is it BT Cloud Phone, Cloud Voice or Cloud Voice Express phone system you have? It does sound like a fault will need to be raised and we will need to contact the correct team. 

 

Thank you,

 

Adam