BT Cloud Voice Hunt Groups/Ring Tones

[MagicDoesMons]

Hello all. I'm trying to set up our BT Cloud Voice Hununt Groups but it's not being as straightforward as i expect.

I have 3 hunt groups.

I have set the common ring tone on the handsets and this worked originally whenever a call cam in from an outside line.

But now the handsets are using the ringtone which is set for the individual extensions......

Infuriating to say the least!!!!!

Any help much appreciated.

M

[annahannah]

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