How do I log into the cloud phone app? Here’s a link to the guide for logging to the BT Cloud Work Mobile App, here’s how to access the BT Cloud Voice portal, here’s how to access the BT Cloud Voice Express app and here’s how to access the BT One Pho...
Hi All, If you are experiencing any problems or have any questions relating to your Broadband Voice or Hosted Voice Product or your move to another BT service as a result of the closure of these products, please contact the following numbers where...
I'm trying to recover a folder with some critical data that was damaged or corrupted, likely by a virus. It’s a 10GB folder that contains PDF documents. None will open, and each report that the format of the file is invalid and/or does not match the ...
In a call to the helpdesk I was informed that BT is to stop the standard VOIP - Business Broadband Voice service in a few months time. I have not had any email communications to confirm this even though there is a claim that users have been inform...
Just had Cloud Voice installed. when answering an incoming call on an iphone 5 or 6 I have to swipe and then put in the PIN before I can answer it. this takes several seconds, Is this correct? I expected to be able to answer or decline the call with...
I have been using an access database for some years now, it comprises of a front end called sitecal.mdb and has a backend which I think are all linked tables called sitedata.mdbLast week the sitedata.mdb which contains the linked tables crashed and I...
I had the IP office system on my pc. The pc has now been moved to another part of the room. I have a new pc & would like to add the program. I have the initial disc to load this but there seems to be a broken link. On the initial pc there's an issue ...
Hello all, I am hoping someone here can offer me some advice as I am struggling to get voicemail to work the way I want with our new setup. We have 4 hunt group numbers, that call uniformly around the users. I want to have each hunt group then forwa...
Hi, Please can someone recommend a way of having a backup / failover internet access in the event the bt infinity should be unavailable? In the past I had a peplink load balancer setup with both a 3g dongle and a 2nd fibre connection by another isp....
Hi, I have recently taken delivey of a BT Falcon Mk2 IP Phone TB-30, I don't plan to use it on the BT Hosted VoIP service I want to connect it to my own VoIP Server. Hence I need to configure it manually. The simple guide that came with it doesn't me...
Hi all, anyone know if you can automatically select call forwarding only during specific hours? i.e. 8 to 6pm Thanks
Hi I run a small consultancy business alongside my other employment. I have a VOIP phone line (056 etc) but this is on a residential line, with apparently no facility for any added features. I was hoping to use this as my "business" line until the bu...
