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BT business complaints

Jaime1977
Member

after many years of non stop issues we were finally sold another dream of the perfect system for us!! Nonsense. We are currently in the middle of a complaint/dispute as we are not receiving the service that we should be and although up to the point of selling us the new and improved system we had a lot of input, we now cant get hold of anyone that is able to help. For a communications company i have found your communication shocking and would like someone that is able to support to contact me!!

2 REPLIES 2

BethM
Administrator
Administrator

Hi Jaime1977

 

Have you been provided a complaint reference for this?


^BethM

JOC
Member

FWIW @jaime1977 you have my complete sympathy, this forced switchover to Cloud Voice has been a nightmare for me too.  It's taken me 6 weeks until today to get incoming calls sorted.   I wouldn't recommend it to anyone.