Phone system
Support for systems like Avaya IP Office, BT Quantum, BT Cloud Voice and BT Cloud Phone.
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Frequently asked questions - Phone systems

How do I log into the cloud phone app? Here’s a link to the guide for logging to the BT Cloud Work Mobile App, here’s how to access the BT Cloud Voice portal, here’s how to access the BT Cloud Voice Express app and here’s how to access the BT One Pho...

BethM by Administrator
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Hosted Voice and Broadband Voice migration

Hi All,   If you are experiencing any problems or have any questions relating to your Broadband Voice or Hosted Voice Product or your move to another BT service as a result of the closure of these products, please contact the following  numbers where...

markp by Grand Guru
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What phone system 2024

What phone system 2023We are kicking off looking at a new voip phone system in January, I can’t see any standout products on the market. What would people recommend?Things we need/ wantWe have 2 contact centresAPI to integrate with custom erpOffice 3...

krusty by Member
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What phone system 2024

We are kicking off looking at a new voip phone system in January, I can’t see any standout products on the market. What would people recommend?Things we need/ wantWe have 2 contact centresAPI to integrate with custom erpOffice 365 intergration/ provi...

rawan5 by Member
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BT phone ports to ethernet conversion, need Advice

My pc setup is miles away from my router so I have a really bad internet connection however I have noticed these BT phone ports and to my surprise they run CAT5E and I want to convert them to ethernet.In total I have 3 of these ports, one in the livi...

Yealink Desk Phones - Admin Password

Hi Guys, We have the BT Cloud Voice system with a number of both Yealink SIP-T46S & SIP-T48S desk phones. We not need to log into these desk phones to change the settings from Static IP to DHCP IP. However the default password of fBi5m7Uw does not wo...

Zenith by Member
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Issues with Yealink Cloud Phone

Really frustrated as I'm having trouble with the phone BT issued me when I took on the cloud-based service. Customer Service is so frustrating - I cannot call, as the phone is faulty and intermittently turns voices into a muzzy digital mess - barely ...

Safeguarding issues

Hello - could somebody help please? My 96-year-old father on a remote farm in Cornwall was sold a BT Cloud Voice business package with five lines in 2021 - plus BT Business Broadband in 2022 - at a cost of £239.66 a month. He does not need this syste...

Cloud Voice Express & DECT phone / voicemail ??

We have switched to digital with BT and have the new BT Business Smart Hub 2, with Cloud Voice Express.Is there a way to attach a DECT phone, or is should really say a DECT phone with voicemail. The reason for this is that the Cloud Voice Express is ...

I need some guidance on Cloud PBX integration

Hi fellow programmers. I just started my first job as a full stack dev and I was tasked to find and integrate a Cloud PBX into our application. After a lot of research it seems more or less possible but I don't want to give up just yet. Has anyone in...

whang by Member
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