Cloud Voice without having physical premises

[MBrown]

We have been on BTCloudVoice for a couple of years using it both in a physical office and remote locations.

We have recently closed our physical office and are working from remote locations exclusively.

Our business broadband and associated landline are out of contract and in an ideal world we would like to cancel both.

Several of our staff have BT Broadband and the Cloud Voice Setup with Yealink phones works just fine. Others use the WebEx App.

What can we cancel or do we need to keep both and move the service to one of the remote locations?

[VickyK · Accepted solution]

Hi @MBrown ,

Our Cloud Voice Services is a standalone product and doesn't require your broadband to be through BT. However, as this runs over your broadband, BT cannot be held liable for any issues with third party networks. 

If you need any further help with this, please send me a private message.

I hope this helps!

^VickyK