How Do I contact BT if I can't use the phone because of profound hearing loss?

[okarimnvo]

I have sent them a letter and they keep on phoning me despite mentioning that they should write to me instead of ringing. They don't have an email or chat option.

[AdamC]

Hi,

On the BT Business website you can raise a chat with billing, technical help or sales. You can also contact BT Business on Facebook or X (twitter).

Thank you

Adam