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How to access Cloud Phone contacts from Yealink handset (W60B base)?

DrMopp
Member

October

Only options on handset are 'Local Directory' and LDAP.  Local directory is fine but there is no integration with Cloud Phone Contacts.  LDAP appears to be configured in base web UI but is not linked to Cloud Phone contacts database. Any help appreciated.

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3 REPLIES 3

BethM
Administrator
Administrator

October

Hi DrMopp

 

Just to make sure I understand correctly, you want to access the contacts in the Phonebook from the handset on your online portal instead? Have you spoken to the Cloud Phone technical help desk for this?


^BethM
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DrMopp
Member
In response to BethM

October

Yes that's correct.  I have an ongoing support ticket, but so far the only solution is a one way import to the deskphone, which isn't quite what's needed.

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BethM
Administrator
Administrator
In response to DrMopp

October

Hi DrMopp

 

The best people to advise on what is and isn't possible would be the technical team, can you please send over the details of the support ticket via private message so I can check into this for you? Thanks


^BethM
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