Every few calls I'm getting poor transmission / garbled conversation, I can just about understand them but barely. I have one handset a Yealink one that came with Bus router, it's happened a few times today from different numbers from various parts of the country. Bring back system X
@peterposh wrote:Every few calls I'm getting poor transmission / garbled conversation, I can just about understand them but barely. I have one handset a Yealink one that came with Bus router, it's happened a few times today from different numbers from various parts of the country. Bring back system X
Hello,
It sounds frustrating to experience poor call quality with your Yealink handset. This may be due to network issues or hardware problems. First, try restarting your router and handset. If the issue persists, contact your service provider to check for any network disruptions or configuration issues. Consider updating your firmware or looking into alternative communication solutions if the problem continues.
Best Regards,
James Henry
Hi peterposh
I'm sorry you're having issues on your digital phone line. I would recommend contacting our faults team to do some diagnostics, you can find their contact details here: https://business.bt.com/help/contact-us-business/fix-a-fault/