cancel
Showing results for 
Search instead for 
Did you mean: 

The default extension number 112 for this number is blacklisted and cannot be used.

neilos
Member

Hi Community,

 

I have a new Cloud Voice account, and users are set up, but three of the users can't have their correct extension allocated. I keep getting this error - "The default extension number 112 for this number is blacklisted and cannot be used." or whatever the extension is for that particular user.
How can I remove it from the black list or how else can I allocate the extension correctly?

bf5b2aac-2366-4f39-81b1-4f38ee8686e8.png

 

 

Thanks,

Neilos

1 ACCEPTED SOLUTION

Accepted Solutions

BethM
Administrator
Administrator

Hi neilos

 

112 and 999 are both blocked as extension numbers as they are emergency numbers in the UK.


^BethM

View solution in original post

3 REPLIES 3

BethM
Administrator
Administrator

Hi neilos

 

112 and 999 are both blocked as extension numbers as they are emergency numbers in the UK.


^BethM

neilos
Member

Hi BethM,

Thanks for the reply.
I also have the same issue on extensions 101 and 105. Do these fall foul of the same scenario?

BethM
Administrator
Administrator

Hi neilos

 

Yes the same applies for those, any emergency number is blacklisted.


^BethM