How do I log into the Cloud app? Here’s a link to the guide for logging to the BT Cloud Work Mobile App, here’s how to access the BT Cloud Voice portal and here’s how to access the BT Cloud Voice Express app. order confirmation emails will specify ...
Hi All, If you are experiencing any problems or have any questions relating to your Broadband Voice or Hosted Voice Product or your move to another BT service as a result of the closure of these products, please contact the following numbers where...
We were phoned by BT to change from our ISDN to a BT Cloud Phone system. It appeared to be a good move forward especially as we were told that all services would be forced to move over the next 5 years anyway. We have had nothing but trouble with t...
We switched over to the BT cloud phone system around March this year (including a switch to BT business broadband) and have had constant issues with call quality, calls dropping, unable to put people on hold due to a one way voice issue, etc.. Issues...
Hi, I've just been looking into upgrading our broadband. During the conversation with the sale person I said we have 2 voip numbers, one of which has a geographical number attached to it. I was told by the sales person that we could keep the fax numb...
I'm trying to recover a folder with some critical data that was damaged or corrupted, likely by a virus. It’s a 10GB folder that contains PDF documents. None will open, and each report that the format of the file is invalid and/or does not match the ...
In a call to the helpdesk I was informed that BT is to stop the standard VOIP - Business Broadband Voice service in a few months time. I have not had any email communications to confirm this even though there is a claim that users have been inform...
Just had Cloud Voice installed. when answering an incoming call on an iphone 5 or 6 I have to swipe and then put in the PIN before I can answer it. this takes several seconds, Is this correct? I expected to be able to answer or decline the call with...
I have been using an access database for some years now, it comprises of a front end called sitecal.mdb and has a backend which I think are all linked tables called sitedata.mdbLast week the sitedata.mdb which contains the linked tables crashed and I...
I had the IP office system on my pc. The pc has now been moved to another part of the room. I have a new pc & would like to add the program. I have the initial disc to load this but there seems to be a broken link. On the initial pc there's an issue ...
Hello all, I am hoping someone here can offer me some advice as I am struggling to get voicemail to work the way I want with our new setup. We have 4 hunt group numbers, that call uniformly around the users. I want to have each hunt group then forwa...
Hi, Please can someone recommend a way of having a backup / failover internet access in the event the bt infinity should be unavailable? In the past I had a peplink load balancer setup with both a 3g dongle and a 2nd fibre connection by another isp....
