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Yealink HD call quality bad

psprigs
Member

Since having VOIP Yealink put in the call quality has been bad, distant, quiet, muffled, and no upper frequency.

Our broadband is 80/20 with virtually zero use during calls, router setup on install.

The phone system works fine, but call quality isnt good.

Only once have I had a customer phone who showed the HD symbol on the phone and quality was perfect...

What are others doing for this? The other 100 other customers have never shown this symbol.

1 REPLY 1

BethM
Administrator
Administrator

Hi psprigs

 

I'm sorry your call quality has been poor. So I can get this looked into, can you please send me a private message with some account details?


^BethM