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How to leave Positive Customer Service feedback?

SoundAssault
Member

Hi all

 

[I don't know if this is the right board to post in, so please forgive me if I've picked the wrong one]

 

I recently had cause to call customer services, and received great service.

 

Following the call, I received a text message on my mobile, requesting feedback. Unfortunately, this would involve sending three premium rate messages, which I am not in a position to do. However, I would still like to provide feedback.

 

Can someone give me details as to how I can do this, please?

 

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions

BethM
Administrator
Administrator

HI SoundAssault

 

If you send over the details via private message, I can pass this along.


^BethM

View solution in original post

4 REPLIES 4

BethM
Administrator
Administrator

Hi SoundAssault

 

You can leave a review on TrustPilot - thanks so much.


^BethM

Hi Beth, I would like to give feedback to BT, for the specific customer service advisor that I spoke to.

BethM
Administrator
Administrator

HI SoundAssault

 

If you send over the details via private message, I can pass this along.


^BethM

PM sent, thanks 👍