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Forum Posts

Help shape the re-design of BT Business Help

Work is underway to improve our BT Business Help site.   Our survey is now closed, but we'd really appreciate your feedback through this Community.   Have a look round and give us your thoughts and views - have you ever had to use our help area? Did ...

BTB Help2.jpg
Jen1 by Administrator
  • 703 Views
  • 0 replies
  • 0 kudos

Choosing 0800 number

My business would very much like to use a particular 0800 number (yet to be issued) that spells our product - 0800 773****Is this achievable?

Contract

On 21 March 2022 I agreed a new (verbal) contract with a BT representative in the business retention team. For 'technical reasons' although the conversation was recorded and agreed, the contract was never invoked. Despite in excess of 20 calls to BT ...

icon by Member
  • 220 Views
  • 1 replies
  • 0 kudos

Software Bugs

In dealing with BT Commercial today I have encountered and can document security concerns due to software errors.  As a software professional I would offer to help but would require an order number and fees.  I have just wasted about an hour on the p...

nalex by Member
  • 238 Views
  • 1 replies
  • 0 kudos

A new look for the BT Business Community

Hi everyone, we recently revamped the BT Business Community and made some changes to how the site looks and feels. We’d love some feedback on what you think of it so please comment below any thoughts

BethM by Administrator
  • 293 Views
  • 1 replies
  • 0 kudos

Help shape the re-design of BT Business Help

Work is underway to improve our BT Business Help site.   Our survey is now closed, but we'd really appreciate your feedback through this Community.   Have a look round and give us your thoughts and views - have you ever had to use our help area? Did ...

BTB Help2.jpg
Jen1 by Administrator
  • 703 Views
  • 0 replies
  • 0 kudos

Redirect to calling application when click the button

So I just chatted to one of line(one of social media) official accounts and they send me a message then when I clicked the button "Call us" it redirected me to my default calling application on my phone and filled out their number. Does anyone know h...

ORDI Robot - Porting error (Security Lines)

Hi all, I'm trying to port a number across from a PSTN line to a Cloud system. Its a Geographic port order that I'm having the below issue with. The line used to have a CCTV/Alarm companies services on, these were ceased and moved off the line approx...

Help with Faxes needed.

Good Afternoon  I know, I know. Yes stone age fax machines do still exist.  We have been trying to sort out our fax recently as we have stopped receiving them and can not figure out why. So we thought since we had BT Cloud Voice we would set up our e...