BT Business general chat

No phone line for our business!!

I recently signed up to BT digital when renewing our broadband contract. At no time was I given a time frame in which to install the new digital phones. I now know it should have been by 01/10/24. We came into work yesterday 07/10 to find our normal...

Whitelisting IP address

Hi, We are a small charitable heritage business with a single shop selling tickets and gifts.We have just received from our EPOS supplier a request for us to Whitelist someWorldPay IP addresses on our SH2 router, they are relocating their services...

Leaving BT Business Contracts... Zappie

Hi All, Just a quick note that I think will be relevant to other business owners who just want to leave BT. Someone from Zappie called me up, they will try to buy you out of your contracts with BT, worth exploring if you are also exhausted by the mo...

Use of BT FTTC in the UK

Hi everyone, I just received my UDM-Pro today and am really happy with it however, it is unable to use BT FTTC as an internet source. It is using a 4G modem at the moment however, I'm in a contract with BT and would like to use that. I am using a BT ...

What happens if I don't pay my BT subscription?

I'm moving to live abroad permanently and I want to avoid paying BT's early termination fee. Payments are set up by direct debit. What happens if I just transfer all funds out of the account?

Cloud Voice Express/Cloud Voice

Hi everyone, we signed up for cloud voice express under advisement from BT in mid January, 7 months later our small business still has no landline and its costing us customers daily.I am stuck between BT Business and BT Complaints neither of which wi...

BT claiming I'm outside the UK when I'm not

I keep being told when trying to use MyOffie services, having successfully logged on: "...we have restricted access to Manage services to locations outside the UK". Oddly enough that reads as if you can only do it from outside the UK but I think it m...

How do you put this in BT Pairing mode?

I have two issues with this device that are very frustrating. First is pairing. I got a new device and want to pair it but there are zero instructions on how to Bluetooth pair this device. How do I put it in pairing mode?Second is you can not disconn...

I need help to deal with BT

I am posting this because 18 months of telephoning has not resolved the problem, and I will have no option other than to go to the ombudsman as well as seek compensation through the courts if this cannot be resolved.The current complaints reference i...

best mtu for ppoe connection?

By default my router says 1480 is the default, and maximum I can enter is 1492.My Question is Should I increase this to 1492? or can that cause problems?

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