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Forum Posts

does anyone know what they are doing at bt?

so..Pre November 2020, had 2 phone lines with BTBusiness, one had a phone and broadband the other had just a second phone, numbers ending 761 and 764.November 2020, got a call from bt sales and was convinced to go to the Halo VOIP system, agreed with...

Using a different VOIP phone

Hi I have BT Cloud Voice Express. It comes with a Yealink phone. I would like to dispense with this phone and use my Siemens Gigaset DX800, how do I get the information I need to be able to use my own phone with this account?

ring tones

hi we have a new Bt Cloud voice system  and Yealink phones. i want to set up the system so that internally transferred calls have a different ringtone to the incoming call ring tone - can anyone point me inthe right direction of how to do thisthanks

ladymba by Member
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  • 1 replies
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Advice on BT download speed issues

So I’ve had BT Infinity Broadband in for almost two months now on the 52mb package. However the speeds I’ve been getting are terrible. Generally mornings are ok with a download speed of around 30mb but after around 1pm up until early morning it’s bee...

Best WiFi Extenders?

So, I've been struggling to receive a good connection upstairs in my house because my wifi cant reach up there properly with how our house is built...what are the best range extenders out right now to help me get real good speeds in other parts of my...

Can you connect to the BT Cloud app via FTP?

I am in the process of ripping all my DVDs to an external SSD and I have used 60 gig so far and estimate I will use about 100 gig when I am done. I would like to create a cloud backup as my ISP (BT Internet) gives me 1 terabyte storage.Of course this...

Open your home to new complete wi-fi but at what cost?

I received some marketting from BT, "Open your home to new complete wi-fi" Maybe I missed it but I could see nothing about the cost.  Maybe BT are shy so can anyone here offer an answer?

BML by Member
  • 2604 Views
  • 1 replies
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BT fail to deal with customer complaint for 6 weeks

I have a complaint outstanding that no-one at BT will respond to even after competing the escalation form on more than one occasion. Does anyone have a direct contact number for the complaints department so that I can actaully speak to someone and ma...

BR88 by Member
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  • 1 replies
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Resolved! Ripped off for out of warranty hub 5 router.

Does anybody know where it states that the warranty for the Hub 5 router is 1 year?I've had an open reach engineer come to my small business and replace my Hub 5 and been charged £245 + Vat - £294 I'm not vat registered.I have a 24 month contract wit...