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BT Falcon phone has stopped working

Wash_Design
Member

on ‎30-11-2010 12:38 PM

We have recently rebooted our hub and since then one of our BT Falcon phones will not reconnect and comes up with the following error:

 

Provision Error!

Server Unreachable

Still Using V2.67

 

All our other phones are working fine, I have tried restating it and the hub but nothing changes. If I connect to our hub I can see it on the network.

 

Any ideas?

Thanks

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1 REPLY 1

Frances
Master User

‎30-11-2010 02:59 PM - edited ‎02-12-2010 10:43 AM

Hi Wash_Design

There is a help guide My BT Falcon phone is displaying an Out of Service message and the red light flashes which may resolve the problem. If not, then you can contact the Voip team for further assistance

Thanks

Frances

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