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BT Outlook Email/Password Problems Again? I.E Email server problems at BT.

BarkerBT1
Member

on ‎09-12-2009 09:22 AM

It seems to be a re-occuring problem lately but my customers are getting the adhoc Password error and are not receiving/sending mail.

 

Anyone else getting the problem today and can BT explain?

 

Thanks

 

Barker

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24 REPLIES 24

orbit987
Member
In response to Fiona

on ‎10-12-2009 06:27 PM

Hi,

since this started we can no longer get emails to our Blackberries (BIS). We have Email Plus Organise and Share and have been using BIS via Outlook Web Access option for the past year. I've tried reverting to POP/IMAP at my BIS Portal but it refuses to find the BT servers. Originally though it was a blackberry issues but after some testing it now looking like its a BT one.

I can logon fine via Outlook Web Access but obviously the BIS server cannot.

 

HELP!

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Tracey
Guru

on ‎11-12-2009 11:50 AM

Hi all,

 

Can you please private message me with your details if you are still having problems with your mail.

 

Thanks

 

Tracey

 

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mitch
Member
In response to orbit987

on ‎08-02-2010 09:34 AM

Hi

Hasthsi problem been resolved as i am having a similar problem

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BarkerBT1
Member
In response to mitch

on ‎09-02-2010 03:17 PM

Hi,

 

Yep again we are having problems. Some mail being sent others not. Some being returned with :

 

The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.

< c2bthomr10.btconnect.com #5.1.1 SMTP; 550 5.7.1 Unable to relay for xxx@xxx>

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hezza
Member

on ‎31-01-2012 09:44 AM

Yes I have been having problems on BT internet for a few weeks but I find if I reset the password it cures the problem momontarily. 

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greenwoodt
Member
In response to hezza

on ‎31-01-2012 10:34 AM

Email was very slow yesterday and not working today.

 

Error message reads 'Mail server pop3.btconnect.com responded: Unrecognised internal error:0x80200104'

 

Please sort this out pronto !

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clarebear
Member
In response to greenwoodt

on ‎31-01-2012 11:31 AM

We are having the same problem in our office too.

 

1 colleague has logged on to the bt website to check his emails but I can't do seem to do that either, I get a message stating 'service unavailable'

 

so currently i cannot check my emails

 

please can someone offer some help

 

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greenwoodt
Member
In response to greenwoodt

on ‎31-01-2012 11:33 AM

Now getting a different error message - ' Connect attempt failed: server may be down or too busy to respond '

 

Tell me something I don't know !

 

 

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clarebear
Member
In response to greenwoodt

on ‎31-01-2012 11:47 AM

my error message has cahnged to the same now

 

 

 

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celavey
Power User
In response to orbit987

on ‎29-02-2012 06:34 AM

How does BT Outlook works if you already have MS Outlook?

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