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Contact a SENIOR manager, 14 engineer visits NO RESOLUTION for my business lines/internet

Rob-P
Member

on ‎23-10-2014 03:24 PM

Anyone tell me the contact details of a senior manager, VERY unhappy with BT business. 14 engineer visits no resolution.

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1 REPLY 1

markp
Grand Guru

on ‎24-10-2014 10:21 AM

Hi Rob-P,

 

I have been speaking to the complaints/escalation manager, that is dealing with your case. They have advised that Openreach are investigating the problem "in house", and that they are waiting on an update coming through from them.

 

 

Mark

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