Hi there, recently ugraded my companies fones to the new blackberry software. After doing this we find that on an email lite account the blackberry software does not support email alias.
hanging ourselves here as its been 3 months of btconnect emails to our clients.....all not happy
so..>>> our btconnect email is my company@btconnect.com my alias is freddyS@mycompany name.com.
Blackberry will send and recieve the mail but not under the email alias I have set up on the BT office site......NB the old blackberry software works fine
Please please please someone help, have tried everything and no one at BT can help
Hi
Do you have an Broadband connection with BT or are you using the email lite service? I might be able to help you but it would be best to speak and discuss in more detail, if you send me your contact information to
karen@325consultancy.com I will call you and try and help you.
Best regards,
Karen
Are you connected with BT?