Frame Forwarding fails

[Ann]

Hi there,

I have a problem, and i dont understand why it even is there.

I have created a homepage for the site: http://www.steelandjelly.co.uk and while publishing it, a messages tells me its to be found under http://steelandjelly.co.uk.c31.sitepreviewer.com  ? So i go into domain forwarding, and want to forward the frame from http://steelandjelly.co.uk.c31.sitepreviewer.com to http://www.steelandjelly.co.uk, but this is not possible because of some record?

Please help.

/Ann 

[duskjome]

You are seeing that message because your website is not pointing to the IP address associated with your hosting. The link that it is giving you is usually used to preview a site before repointing the domain to our IP's. If everything is acceptable on that link I would suggest contacting your current registrar, or whoever controls the nameservers you are pointing to currently, and ask them to point your site to 209.235.144.9. Hope this helps.

[Ann]

thanks for you reply . the hosting is done by bt would you know what number to ring or dept to contact ?

thanks

ANN

[dave]

Fill in the form avalable on this link and someone should be able to sort it for you farily easily.

[duskjome]

I would say check out http://btbusiness.custhelp.com/app/home under the DNS section, there should be either a chat option or a phone number to call there.