WATCH OUT - FRAUDSTERS ABOUT
Just found out our phones were diverted yesterday afternoon to an unknown mobile
They tried to make payments hoping the bank would call for confirmation and they would answer
Luckily I spent 4.5hours on the phone trying to contact BT and get it resolved
Hi HPS,
You'll need to report this to the BT security team on 0808 100 4332, Option 2 I believe.
Markp