Help Interleaving

[Darryl87]

Hi ok,

For the past 10 years with several providers i have acheived between 10-15ms with Fast path, I started my service on the 3rd Febuary and was acheiving 12ms last hop to bbc.co.uk. A trace from my previous provider,

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    10 ms    10 ms    10 ms  188.39.0.30
  3     9 ms    10 ms    10 ms  gi1-8.the.dist.dsl.enta.net [188.39.0.29]
  4    10 ms    10 ms    10 ms  te2-2.telehouse-east3.dsl.enta.net [78.33.141.81
]
  5    24 ms    10 ms    10 ms  te5-2.telehouse-east.core.enta.net [62.249.192.1
21]
  6    10 ms    10 ms    10 ms  te5-1.telehouse-east2.core.enta.net [87.127.236.
98]
  7     9 ms    10 ms    10 ms  212.58.238.177
  8    10 ms    10 ms     9 ms  212.58.238.153
  9    10 ms    10 ms    10 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]

A few days later the interleaving got kicked on and i was told to wait 10 days for the training period to stop to remove it, So i waited and on the 14th i then asked for it to be removed... And eventually they told me they sent an order to get it removed.

48 hours later i am still seeing the increased ping from the interleaving and have been told it has been removed from my line, Below are stats showing that interleaving is still on.

Status: ShowtimeRetrain Reason:    8000
Channel: INTR, Upstream rate = 960 Kbps, Downstream rate = 7296 Kbps
Mode:            G.DMT
Channel:        Interleave
Trellis:        ON
Line Status:        No Defect
Training Status:    Showtime
        Down        Up
SNR (dB):    6.6        7.0
Attn(dB):    43.0        26.5
Pwr(dBm):    19.8        12.7
Max(Kbps):    7872        1136
Rate (Kbps):    7296        960
            G.dmt framing
K:        229(0)        31
R:        16        8
S:        1        4
😧        32        4
            ADSL2 framing
MSGc:        59        10
B:        120        46
M:        1        4
T:        2        3
R:        10        4
S:        0.4962        5.9076
L:        2112        260
😧        64        4
            Counters
SF:        4837        4777
SFErr:        0        0
RS:        328946        81209
RSCorr:        80        0
RSUnCorr:    0        0

HEC:        0        0
OCD:        0        0
LCD:        0        0
Total Cells:    1415545        0
Data Cells:    542        0
Drop Cells:    0
Bit Errors:    0        0

ES:        3        0
SES:        0        0
UAS:        96        0
AS:        83

INP:        1.21        0.24
PER:        16.12        17.72
delay:        7.93        5.90
OR:        32.24        7.22

Bitswap:    0        0

Strange enough i thought id try adsl2+ mode out to test so i did...

Status: ShowtimeRetrain Reason:    8000
Channel: FAST, Upstream rate = 1011 Kbps, Downstream rate = 7770 Kbps
Mode:            ADSL2+
Channel:        Fast
Trellis:        U:ON /D:ON
Line Status:        No Defect
Training Status:    Showtime

I am currently connected with adsl2+ and i am seeing,

Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    19 ms    19 ms    19 ms  217.32.141.34
  3    21 ms    21 ms    22 ms  217.32.141.62
  4    22 ms    22 ms    21 ms  213.120.161.50
  5    22 ms    22 ms    22 ms  217.41.222.50
  6    22 ms    21 ms    22 ms  217.41.222.182
  7    22 ms    22 ms    21 ms  acc2-10GigE-0-0-0-4.bm.21cn-ipp.bt.net [109.159.
248.194]
  8    28 ms    28 ms    27 ms  core1-te-0-2-5-0.ilford.ukcore.bt.net [109.159.2
48.128]
  9    27 ms    27 ms    27 ms  core1-pos9-1.telehouse.ukcore.bt.net [194.74.65.
114]
 10   228 ms   223 ms   219 ms  194.74.65.42
 11    27 ms    28 ms    27 ms  212.58.238.153
 12    28 ms    27 ms    27 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]

The trace from g.dmt currently shows,

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    13 ms    13 ms    12 ms  217.32.141.34
  3    14 ms    13 ms    14 ms  217.32.141.62
  4    15 ms    15 ms    15 ms  213.120.161.50
  5    15 ms    15 ms    15 ms  217.41.222.46
  6    16 ms    15 ms    15 ms  217.41.222.182
  7    16 ms    15 ms    16 ms  acc2-10GigE-0-7-0-4.bm.21cn-ipp.bt.net [109.159.
248.198]
  8    21 ms    20 ms    20 ms  core1-te-0-13-0-4.ilford.ukcore.bt.net [109.159.
248.136]
  9    21 ms    21 ms    20 ms  core1-pos9-0.telehouse.ukcore.bt.net [62.6.201.1
18]
 10    21 ms    21 ms    21 ms  194.74.65.42
 11    20 ms    21 ms    21 ms  212.58.238.129
 12    20 ms    20 ms    20 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]

When i first started the service these pings were -10ms as what they are now, Im running around in circles what am i supposed to do, My end still showing interleaving but they say its off and are now blaming me?

More stats from the modem,


System Status                            System Uptime: 23:5:24
Primary    Secondary    
LAN Status                            Primary DNS:     195.74.113.58    Secondary DNS:     195.74.113.62
  IP Address    TX Packets    RX Packets            
  192.168.2.1    1138827        1145082            
WAN 1 Status    
  Enable    Line    Name    Mode    Up Time    
  Yes        SDSLADSLEthernet        PPPoA    00:00:00    
  IP    GW IP    TX Packets    TX Rate(Bps)    RX Packets    RX Rate(Bps)
  ---    ---             0                  0                 0                    0
Message [ PPP Shutdown ]
WAN 2 Status
  Enable    Line    Name    Mode    Up Time    
  Yes        Ethernet        ---    00:00:00    
  IP        GW IP    TX Packets    TX Rate(Bps)    RX Packets    RX Rate(Bps)
  ---    ---                     0             0                     0                0
SDSLADSL Information       ( SDSLADSL Firmware Version:  332201_A)
  ATM Statistics    TX Cells           RX Cells    TX CRC errs    RX CRC errs
                          246594        33206010    203              150
  SDSLADSL Status    Mode    State    Up Speed    Down Speed    SNR Margin    Loop Att.
      G.DMT        SHOWTIME    1152000        6912000        6        42

Am i right in thinking if it was off then i wont see the errors above? Since interleaving is error correcting and if it was indeed off then these would show as 0 as they did with my last provider...

System Status        System Uptime: 498:11:2
Primary    Secondary    
LAN Status    Primary DNS:     194.74.65.69    Secondary DNS:     74.82.42.42
  IP Address    TX Packets    RX Packets            
  192.168.2.1    16478663    11423677            
WAN 1 Status    
  Enable    Line    Name    Mode    Up Time    
  Yes    SDSLADSLEthernet        PPPoA    00:00:00    
  IP    GW IP    TX Packets    TX Rate(Bps)    RX Packets    RX Rate(Bps)
  ---    ---                0                   0                 0                0
Message [ PPP Shutdown ]
WAN 2 Status
  Enable    Line    Name    Mode    Up Time    
  Yes    Ethernet        ---    00:00:00    
  IP    GW IP    TX Packets    TX Rate(Bps)    RX Packets    RX Rate(Bps)
  ---    ---               0               0                    0                    0
SDSLADSL Information       ( SDSLADSL Firmware Version:  332201_A)
  ATM Statistics    TX Cells    RX Cells        TX CRC errs    RX CRC errs
                         9521188    301313422    0                 0
  SDSLADSL Status    Mode    State    Up Speed    Down Speed    SNR Margin    Loop Att.
      G.DMT    SHOWTIME    896000    6304000    8    44

Sorry for the long post but im getting really frustrated trying to resolve this and im not getting anywhere, I appreciate your replies and any advice given.

Regards
Darryl Williams

[Darryl87]

Hi,

Came back on for some reason? There were no disconnect's or errors in the past week but now it decides it wants to come back on... Can you not force it off so it wont automatically switch back on, Instead of telling it to go from on to off force it?

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    23 ms    22 ms    23 ms  217.32.141.34
  3    25 ms    24 ms    23 ms  217.32.141.78
  4    26 ms    26 ms    26 ms  213.120.161.50
  5    26 ms    26 ms    26 ms  217.41.222.54
  6    26 ms    26 ms    26 ms  217.41.222.182
  7    26 ms    27 ms    26 ms  acc2-10GigE-0-5-0-4.bm.21cn-ipp.bt.net [109.159.
248.224]
  8    31 ms    31 ms    31 ms  109.159.248.132
  9    31 ms    31 ms    31 ms  core1-pos9-1.telehouse.ukcore.bt.net [194.74.65.
114]
 10    32 ms    31 ms    31 ms  194.74.65.42
 11    31 ms    31 ms    31 ms  212.58.238.153
 12    31 ms    31 ms    31 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]

Cheers
Darryl

[Darryl87]

Ok i have phoned today to put another order to get it removed and my SNR changed.

[Darryl87]

Its been 2 days so far now and still no changes and no phone calls from BT.