Linking thank you page to contact form

kellysmith111 · ‎05-10-2010

Hi Can anyone please help

I have set up a contact form on my site. I have filled in the properties and instructed it to link to a "thank you" page which i have set up, but something isnt right.

Its not sending the email, even though the email address is correct and it doesnt come up with the thank you page when you submit the form.

Any ideas??

Cheryl · ‎06-10-2010

Kelly,

I can't help but I have had a similar problem for the last 2 weeks. Many form mail emails arrive successfully but some don't. BT say the ones that don't arrive have been dropped by their mail servers. Everything has worked well for the last 6 months (and indeed with few problems for about 7 years) so I don't know why things have changed during the last 2 weeks.

Can anyone advise?

Fiona · ‎14-10-2010

Hi,

Have you managed to get this resolved? If not, could you please supply your domain names. This may help other forum users offer a solution.

Kind regards

Fiona

BT Business Forum Moderator

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