Own domain, HTTPS and short domains

[Helena]

I have set my e-shop up and have pointed it to my own domain. However, when testing it, when I go to checkout, although I can see the HTTPS along with a btowstore url at the bottom, the main address bar is not showing https or a padlock, which makes it look like the site is not secure.

Is there any way around this as I certainly would not buy from a website that did not have a https pre-fix, and neither would, I suspect, plenty of other people.

Also no matter which page of my site I am on, the URL remains the same (www.mydomain.co.uk), however, I was hoping that the URL would reflect which page the customer was on e.g. www.mydomain.co.uk/about-us.

Any help greatly appreciated.

Thanks

Helena 

[Tracey]

Hi Helena,

Can you please supply your domain name please so that we can advise further.

Thanks

Tracey

[Helena]

Hi Tracey

The domain name is www.vodaclean-direct.co.uk.

Even though this problem was originally posted back in September, it is still there.

Thanks

Helena

[agowans]

Hey Helena,

Looks like you have frame forwarding set up for your site, which means that the address will always show as www.vodaclean-direct.co.uk.  This is likely to have a detrimental affect on your search engine rankings as they do not like frame forwarding as it effectively hides where you actuall are on a site, as indicated by the lack of https:// when placing orders.

This can be changed by BT, however you should be aware that this will change the homepage address to appear as http://www.vodaclean-direct.co.uk/epages/BT3447.sf/.  Typing in www.vodaclean-direct.co.uk or vodaclean-direct.co.uk will still take you to this page.

The bottom line is frame forwarding is bad!  Have this changed as quickly as possible.

Hope this helps.