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Own domain, HTTPS and short domains

Helena
Member

on ‎29-08-2009 12:08 AM

I have set my e-shop up and have pointed it to my own domain. However, when testing it, when I go to checkout, although I can see the HTTPS along with a btowstore url at the bottom, the main address bar is not showing https or a padlock, which makes it look like the site is not secure.

 

Is there any way around this as I certainly would not buy from a website that did not have a https pre-fix, and neither would, I suspect, plenty of other people.

 

Also no matter which page of my site I am on, the URL remains the same (www.mydomain.co.uk), however, I was hoping that the URL would reflect which page the customer was on e.g. www.mydomain.co.uk/about-us.

 

Any help greatly appreciated.

 

Thanks

Helena 

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3 REPLIES 3

Tracey
Guru

on ‎04-09-2009 11:17 AM

Hi Helena,

 

Can you please supply your domain name please so that we can advise further.

 

Thanks

 

Tracey




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Helena
Member
In response to Tracey

on ‎21-10-2009 10:53 AM

Hi Tracey

 

The domain name is www.vodaclean-direct.co.uk.

 

Even though this problem was originally posted back in September, it is still there.

 

Thanks

Helena

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agowans
Member
In response to Helena

on ‎22-10-2009 02:34 PM

Hey Helena,

 

Looks like you have frame forwarding set up for your site, which means that the address will always show as www.vodaclean-direct.co.uk.  This is likely to have a detrimental affect on your search engine rankings as they do not like frame forwarding as it effectively hides where you actuall are on a site, as indicated by the lack of https:// when placing orders.

 

This can be changed by BT, however you should be aware that this will change the homepage address to appear as http://www.vodaclean-direct.co.uk/epages/BT3447.sf/.  Typing in www.vodaclean-direct.co.uk or vodaclean-direct.co.uk will still take you to this page.

 

The bottom line is frame forwarding is bad!  Have this changed as quickly as possible.

 

Hope this helps.