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Porting number from VoIP to BT

nigma
Member

Hi

 

I currently have a voip service with a landline number local to the area in which I live it. I am now wanting to move to BT so wondering if I am able to port this number to BT ?

 

The VoIP provide is Sipgate.

 

Thanks

Anand

2 REPLIES 2

flashsnaps
Member

Hi,

 

Typically the VOIP service with Sipgate will need a broadband connection to run across. So you will need a line and broadband service from a provider.

 

Send me a PM and I will send you further details.

 

msschumy
Member

Hi

 

I have the same query which have been unable to find information online or speaking to BT customer service/new lines in the UK, or Technical department call centre in India.

 

Importing a geographic number from a VOIP company back to a BT physical line.

 

The number was previously at the same residential address before I rented out the property and ported my number to VOIP 3 years ago, thus the area code and number is supported by the local exchange. I no longer wish to rent the property and am moving back in. If a new BT temporary number is issued when I sign up for a new line, when line is active, I want to clarify if BT have a procedure to request a number port via Openreach or directly with the VOIP company - in my case is Voipfone.

 

Thanks