Solved: Re: Problems with Ebay Portal

handydars · ‎20-06-2009

Since ebay have upgraded their site last week I have been unable to list any items via my webite is there any updates available to sort this.

eShopTeam · ‎30-06-2009

Hello,

the upload is possible again since 24th June 2009. We solved the problem.

Regarding the expected changes in the middle of July, we will gather the needed information and get back to you as soon as possible.

Kind regards,

The eShop Team

View solution in original post

Tracey · ‎22-06-2009

Hey Handydars,

It may be worth your time speaking to eBay as they would be able to help you with this and offer a solution to enable you to post your items again.

Kind regards

Tracey

BT Moderator

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sally3238 · ‎22-06-2009

Hi, I too have not been able to load any items onto Ebay. I too have not found a solution as yet.

The problem for me is not be able to specify a despatch time. I just cannot find anywhere in the E Shop to enter this information that is now required for an Ebay listing.

eShopTeam · ‎23-06-2009

Hello Sally,

We are aware of the problems and will fix them as soon as possible (within this week).

Regards,

Eva

The eShop Team

handydars · ‎26-06-2009

Yes I have the same problem. I know ebay are due to make more changes to their site in the middle of july can the eshop team confirm they are working on these as well.

eShopTeam · ‎30-06-2009

Hello,

the upload is possible again since 24th June 2009. We solved the problem.

Regarding the expected changes in the middle of July, we will gather the needed information and get back to you as soon as possible.

Kind regards,

The eShop Team

zeus1958uk · ‎27-02-2016

I too have had a problem with accessing messages and 'order details' on ebay. This means that I can't send anything as have no access to the addresses of customers. I complained to ebay but they said that it is a BT problem and so to contact BT. I dare say the listing feature might also be affected and the free listing ends at the end of this month!

markp · ‎29-02-2016

Hi zeus1958uk,

we are aware of an issue with Ebay and we have been working with Ebay to resolve the issue. Our investigattions have shown the issue to be outside the BT network.

Ebay support advise they expect to have this problem fixed shortly.

Markp