I signed up for a unlimited broadband office package and have found it's not unlimited even though I have never hit my fair usage policy I am still traffic managed because I am a high user (that why I went for unlimited)
I am capped between 6pm and midnight but this isn't due to fair usage policy but a separate policy (which is section B of the fair usage policy) stating that an unlimited account can be network managed if your a high user (why by unlimited if your not a high user?)
been trying to get my mac code for 2 days but because I am only a little business it takes twice as long.
This only came to light after complaining from October 2010 until a couple of days ago
and the service you get when you question their policy is beyond a joke 4 times phone put down on me, attitude of the customer services what a joke
