Hi
There is no guarantee that adding reviews to your shop will automatically mean your sales will improve. What it will do is improve customer experience. Allowing people to read how other customers liked an item or service means they may be more likely to use that service or product themselves. Also giving people the opportunity to come back to your site and leave a review (or asking them to come back and leave a review) means the site becomes more familiar and friendly, so they might be more likely to use it again.
It may help to first look around Business's sales sites on the Internet and see how their reviews work to see if this is the kind of service you would like for your customers.
I hope this helps
Kind Regards
Fiona
BT Business Forum Moderator
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