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http site working....www. site notworking......I really need some HELP!!!

dimplesdee
Member

I have been trying with great difficulty for the last 6 weeks to upload a website and despite several calls with T I am nearly at the end of my tether!!

 

First there was an issue with the free space...then I needed MX records changed, which didnt work.....then I transfered in my domain which worked ok....but now I have atlast been able to upload my site via frontpage.  Alas for some reason unknown to me it works with the http://domain.co.uk version but will not work via the http://www.domain.co.uk .  I really need this to work as I am beginning to send out marketing material with my web address on it.

 

Please can anyone help with this??

 

A very frustrated BT business customer!!!

12 REPLIES 12

joethepiper
Member

i'm having the same problem, how do i get fixed?

volunterarms
Member

Hi,

 

I have just registered www.scaurbridgecottage.co.uk with fasthosts and activated web forwarding to http://home.btconnect.com/volunteerarmshotel/ScaurbridgeCottage/index.html

 

Although the http://scaurbridgecottage.co.uk works ok, when I add www in front it doesn't. Can you help please. Sounds like a DNS record issue.

 

Regards

JohnE
Guru

You will need to have the "www" record set up for scaurbridgecottage.co.uk, volunterarms.  Fasthosts should be able to help.

 

joethepiper, PM me some details and I'll see what I can do.  I'd need the domain name some contact details for yourself and the details of the web hsoting you want the domain name pointed to.

 

Please don't post this in the forum, PM me the details (Click on my icon and you will find a link to send me a personal message a little way down the page, on the right).