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missing email replies

IGlad
Member

Hi, I have my own email server which sends via smtp.btconnect.com and recently emails have been going missing. The problem mainly happens if it is a reply rather than a new thread. The log shows that the message has been handed over and accepted by BT and no errors are ever generated.

1 REPLY 1

Burkem5
Guru

I would advise you to contact us about this as this will more than likely have to go to our back office