Hi there KME
Can you go to http://login.microsoftonline.com
from there can you login with your full username and password. If this works then we know your password works.
From there its a case of checking the settings
The old settings will still work but i would advise you to use these as they have been future proofed
Incoming server
Server – outlook.office365.com
port – 995
connection type – ssl
ensure that this is authorised with the full email address and password including the domain i.e.@btconnect.com
Outgoing
Server - smtp.office365.com
port – 587
connection type – tls
make sure the outgoing server requires authentication and authenticate with the same details as the incoming server
Let me know how you get on
Burkem5
