cancel
Showing results for 
Search instead for 
Did you mean: 

Incorrect installation address

Katie_987
Member

 

I have been trying to order Voice Cloud and Broadband. The order process seems fine until I receive an email with the WRONG installation address.

 

Contacted BT multiple times, complaint raised, but still seem to be going around in circles with always the WRONG installation address.

Have now been without broadband for 5 weeks.

 

Any ideas/help/suggestions?

 

Have been a loyal BT customer for over 15 years

1 REPLY 1

BethM
Administrator
Administrator

Hi Katie_987

 

I'm sorry you're not getting anywhere with your complaint. Can you please send over a private message to me with some details for this so I can look into it for you?


^BethM