Massively overcharged by nearly 3x on latest bill.

[Doc_James]

As the title said, I have been hugely overcharged on my latest bill and unfortunately the call centre billing "help" line was not at all helpful and rather dismissive.

I really need someone to help with this issue and am hoping I can find that help here.

Many thanks 

[SamG]

Hi @Doc_James,

Thanks for your post and I'm sorry to hear about the issue with your bills.

Please can you send me a PM with some of your account information so that I can look into this? Just head to my profile and hit "Send a Message". 

Thanks,

^SamG