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Recent bill

SteveM1
Member

I would like to discuss why my most recent bill is twice as much as usual

2 REPLIES 2

BethM
Administrator
Administrator

Hi SteveM1

 

You can contact the billing team regarding this here: https://business.bt.com/help/contact-us-business/deal-with-bills/


^BethM

daniel598lopez
Member

@SteveM1 wrote:

I would like to discuss why my most recent bill is twice as much as usual


Hello,

Certainly! It's important to understand why your recent bill is significantly higher. Here are a few steps you can take:

  1. Review the Bill: Look at the detailed breakdown of charges on your bill to identify any unusual or unexpected costs.

  2. Check for Changes: Consider if there have been any recent changes to your plan, services, or usage that could explain the increase.

  3. Contact Customer Support: Reach out to your service provider's customer support for an explanation. They can provide insights and help resolve any billing errors.

Would you like assistance with any of these steps?


Best Regards,
Daniel Lopez