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Phishing is a type of identity theft where scammers use online messages to appear as if they’re from a genuine company, to try to trick you into giving out private information.


Here’s some tips on how to spot a phishing email:

  • You should be wary of any email that asks you to verify personal or account information, such as bank details or login credentials.
  • Did the email come out of the blue?
  • If something seems too good to be true, it probably is.
  • Fraudsters commonly try to create a sense of urgency, so keep an eye out for anything telling you that you need to action quickly.
  • Check the spelling and grammar, does it seem off?
  • Check the links in the email by hovering over it but not clicking.


What should you do if you get an email pretending to be BT?

  • If you’ve only opened the email, forward it to and delete it.
  • If you’ve clicked on a link, opened an attachment, or entered any personal details, we recommend that you run an anti-virus scan before changing your passwords.

Stay safe with BT’s Skills for Tomorrow programme where business’ can make sure their employees know how to spot harmful files and sites through free webinars on cyber security.


Got questions about phishing? Join in with the community here.