I have just moved over from Plusnet Business to BT Business (that’s another tale of woe) and I am seeing continuous packet loss on the LAN interface on ports 80 and 443:
07:54:40, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:54:39, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:54:36, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 443 on interface LAN
07:54:35, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 443 on interface LAN
07:54:34, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:54:33, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:54:31, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:54:31, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:54:29, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:54:29, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:54:29, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:54:28, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:54:28, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:54:28, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:54:28, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:54:28, 29 Nov.FWL Dropped packet from 192.168.1.223 TCP 80 on interface LAN
07:44:57, 29 Nov.FWL Dropped packet from 192.168.1.159 TCP 443 on interface LAN
07:44:57, 29 Nov.FWL Dropped packet from 192.168.1.159 TCP 443 on interface LAN
07:40:01, 29 Nov.FWL Dropped packet from 192.168.1.104 TCP 5223 on interface LAN
The whole event log is full of these which is very concerning. These are wired connections (some of them on our internal 10GbE network), the hub wifi is switched off but I do use my own mesh network.
I have a cloud backup service that kicks off at 22:00 every night. The backups are normally around 3GB to 5GB, however last night's backup was 25GB due to not having broadband for over a week. During the backup the internal network was very slow, and internet access from other devices was almost unusable. On my previous service (which used the Plusnet Hub 2, basically the same hardware) internet access slowed a bit during backups but nothing like this, and it certainly didn't affect the internal network. I though the packet loss was due to the backup but that's not the case, the packet loss is continuous.
Any ideas why I'm seeing this? And why should the router cause slow downs on the internal network? I have a single 1Gb Cat5 connection from a Netgear managed switch on my network into the router, I'm not using any of the other ports. I upload large amounts of data every day so this is a serious issue.
Thanks,
Rory
