IPv6 not working on BTnet FTTP Leased Line

[mlpstudios]

Hi!

I'm struggling to get IPv6 to work on our BTnet Leased Line. I'm using a Draytek Vigor 2862 and I have green status on DHCPv6 Client with a global and a link IPv6 but no connection.

We have a static IPv4 address which may be part of the issue. Am I able to get a static IPv6 address?

Thanks in advance.

James

[SamG]

Hi James,

I'll reach out to our leased line team to see if I can get an answer to this for you and I'll be back in touch. 

Thanks,

^SamG

[rachelgomez123]

Try the following troubleshooting steps to fix an IPv6 connection issue.

Restart the device. 
Restart the router and modem. 
Update the device's operating system. 
Check for network device driver updates (Windows). 
Upgrade the router's firmware.
Run the Windows Troubleshooter (Windows 10).

Regards,

Rachel Gomez