How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Hi there, I am not sure how to setup a static ip for my router, I just keep getting this error. I have tried numbers and everything. How do I set this up, I work out of the office most of the time. but i cannot when the ip changes. ughh
Hellowe have BT Business Hub 5 (Type A) | Software version 4.7.5.1.83.8.256 | Last updated 03/03/18I'm trying to configure it with Dynamic DNS from google domains, it uses dyndns2 which is not on the listhttps://support.google.com/domains/answer/6147...
Hi, we had Bt broadband and BT cloud phones installed in March and ever since have had regular(sometimes several daily) drop outs that causes the BT cloud phones to crash and we have to restart. Sometimes this can be mid conversation. I understand th...
A couple of weeks ago the exchange on the Isle of Mull was upgraded and since then we have been unable to get internet access at one of our remote sites.The site needs a third party router to provide port forwarding rules.The router was working fine ...
Where I work we have paid BT for 5 static IP addresses and these are used for our email server, ftp server etc. Our router's public IP address is dynamic and we would like to make this static as well. Someone from BT has told our IT guy that making o...
would anyone have the price for 2 year contract starting from Nov 15 for Bt Infinity for business Broadband only Bt Infinity for business Broadband ane line package your help would be most helpful
Hi,Are there any sample configurations available for replacing the BT business hub with a router such as a Cisco ISR 4K or ISR 1100? Primarily the WAN link.Cheers,Einar
From around mid June to August 8th, my Internet was unusable, in an effort to improve my Internet without having to switch provider (I can't be without Internet I work from home) I upgraded to BT business, uploads are still running slow and dropping...
I have had another idea.Can i get openreach to connect a phone cable from my nextdoor but one neighbour's outside junction box to my property? My next door but one neighbour's outside junction box is connected to the new fibre cabinet P114 at the end...
Hi newbie here but longest bt customer.Question directed at Mod Daniel S as he seems to know his stuff and get things done.I have bt business phone line and broadband.For that i pay £180 per quarter.I get average speed on adsl2 of 15 mbps but down to...
