We finally had our leased line commissioned last week after many false starts and need to make some changes to port settings on the BT supplied Meraki MX75. We were told this was possible via the BTnet user portal but we are unable to access it. A link is supposedly meant to appear in 'My-Account' Products & Services but it hasn't.
We have tried adding the WM account to 'Billing' but it tells us the account doesn't exist.
Does anyone have any information on how we can access our BTnet User Portal
