Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Openreach have used the ONT's intended for a different purpose and not provided new ones

AnneT
Member

on ‎09-06-2022 09:41 PM

Good Evening, In the medical centre that I work in our health board installed two ONT's  which were intended to be for our back up FTTP circuits which they require us to have installed.

 

We are currently in the process of having a new phone system installed and share a comms room with a practice which uses the same building  and we both ordered 80/20 FTTP circuits which have now been installed. The engineer who was on site  to complete these used the ONT's that were intended for the back up circuits despite us ordering new ONT's. Is there anyway we can rectify this?

 

Thanks in Advance. Anne

0 Kudos
1 REPLY 1

SamG
Administrator
Administrator

on ‎13-06-2022 12:42 PM

Hi AnneT,

 

I'm sorry to hear about this. I'll need to take some of your account information before I can start looking into. Please head over to my profile and hit "send message" and we can continue our conversation there.

 

Thanks,

 

^SamG

0 Kudos