I have currently a BT Business Broadband account* with two @btconnect.com email addresses and a "digital landline" with a couple of Yealink phone handsets.
As the business activity has ceased I want to change to a BT residential broadband package (FTTP which is available at my address) with the "digital landline" - primarily to reduce costs.
The @btconnect.com email addresses forward to our own domain (hosted at IONOS) that is used for most email traffic sending & receiving. The @btconnect.com addresses are only used infrequently but I want to retain them for continuity purposes.
It is unclear, and conflicting, from all the posts and stuff I've seen whether I can retain the @btconnect.com addresses if I move to the residential broadband service - an agent at BT told me a few days ago that the addresses would simply transfer to the new residential FTTP service, yet posts here suggest otherwise.
What is the situation please?
AND for further clarification I understand that a new FTTP router will be supplied when the connection is made - will the BLACK (business BB) WiFi repeater disc I have work with the FTTP router? (I was told that it would)
*the account goes back to the heady days of ISDN!!
