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smart hub 3 wan logins

rsi7bt
Member

FTTP has been installed by Openreach . I would like to replace the smart hub 3 router with my business router.  I can see in the hub manager under internet there is a connection info user/password.
Is the password needed?
Are these logins neded for the replacement router?

1 REPLY 1

rsi7bt
Member

Sorry i forgot to add i have seen this in the forum https://business.forums.bt.com/t5/Broadband/How-do-I-get-the-password-for-our-broadband-FTTP-connect...
and i cannot get through to BT as its ....  the weekend and it seems all help is now 9-6 mon-fri
deos this mean i have 2 days with my business offline?