Hi everyone
A few years ago my mother-in-law signed up to a BT email address when she got a broadband package with them.
Since then I have created a Gmail and a Microsoft account with this email as the username/email account.
Things get really messed up that BT are giving her awful deals on the fact that she is worried she will have this email deleted if she switches providers.
As I have set this email up with Gmail and Microsoft, if this email does get deleted, would she not be able to receive emails via Gmail servers using this email address as their own, or would emails stop coming to any of these accounts once bt shut it down.
Hope someone can help????
Hi miyonfaga
If it is a btinternet email address, this will be linked to her residential account. This forum is for business customers only, please go to the residential forum for support: https://community.bt.com/