Btconnect email hacked and password changed

[Asteel794]

Hi

Like a number of others I had an btconnect.com email address which I believed was defunct and should have been for many years.

I am now getting hacked on social media and the email is the btconnect.com address

I need to close this off ASAP please.  

[SamG]

Hi Asteel794,

I'm sorry to hear about this.

If you could send me some further details, namely the email address in question, in a private message by heading over to my profile and hitting "Send a Message", I can start looking into this for you.

Thanks,

^SamG

[petergroft]

If you use webmail or the BT Email app, you will get an error message telling you that we have prevented access to your account. If you use a mobile device or email application (such as Outlook), you'll get repeated log in failures or password errors.

Hope You Find This Useful,

Peter