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Hacked

Lexicon
Member

on ‎05-12-2022 03:45 PM

My bt.connect  email has been hacked. I am unable to access it because the password has been changed.

 

I have spoken to bt but they are unable to help me as I cannot answer any of the verification questions. The account was set up years ago by my husband’s office. This office has now closed, but I have continued to use this account as my primary email. 

can anyone please help me?

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3 REPLIES 3

SamG
Administrator
Administrator

on ‎06-12-2022 10:59 AM

Hi Lexicon,

 

I'm sorry to hear this.

 

Please can you send me a PM with some details on the email account?

 

Thanks,

 

^SamG

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Lexicon
Member
In response to SamG

on ‎06-12-2022 12:39 PM

How do I pm you? 

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SamG
Administrator
Administrator
In response to Lexicon

on ‎06-12-2022 03:05 PM

Hi Lexicon,

 

Click on my name to visit my profile and then hit "Send a Message".

 

Thanks,

 

^SamG

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