Email and hosting
Post about email and Office 365, security, domains, apps, IT support and scams.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 31 replies
  • 0 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

VickyK by Administrator
  • 25 replies
  • 2 kudos

Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
  • 0 replies
  • 0 kudos

Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
  • 0 replies
  • 0 kudos

Email and domain problems , Error 550 5.1.10

Have been in touch with the support team, waited several times for changes to take effect after 48 hours, but still no joy. It's been a month now!!!Tickets 1-104039494 , 1-104032868 Having ongoing problems with email for a domain, let's call it COMPA...

gazj by Member
  • 2 replies
  • 0 kudos

Access to PhP Admin

We have had a PHP MyAdmin database behind our web site for over 5 years. The content has been managed by accessing the phpMyAdmin screen from the BT Control Panel. It has recently stopped working and reports "Not Authorized to View This Page [CFN #00...

Resolved! Email not using aliases

Over the last week or so when we send or receive messages they are no longer using our email aliases and are only displaying the main account of the email address. e.g might have 2 aliases and helen@ourcompany...

cjfrew by Member
  • 1 replies
  • 0 kudos

Modify Existing Hosted Webpage

Hi I generated a simple web page a few years a go with the free development package at the time and now need to update a couple of items on the page like phone number. When I select to edit the page I just have a Logged Out screen.  


Can anyone advise on the management of an old BT domain? I bought a domain from BT in 2006 but BT has since changed the way it manages domains of that vintage and it is difficult to get any help from them. I want to change my web host and to get my a...

Resolved! How do i delete a BTConnect account

Delete hacked accountkeep getting emails saying they have hacked my Bt business email account. Haven't used it in a while but for safety i would like to close it down once and for all. Tried resetting the password to login on the webmail but obviousl...

leaway by Member
  • 2 replies
  • 0 kudos

My Account is suspended

Can somebody tell me why my eMail account suspended?  since the past 48 hoiurs I have not been able to login to my business account or to my eMail account. I am using this temporary eMail account to get reponses from this forum as the website is not ...

jtanna by Power User
  • 6 replies
  • 0 kudos

Deactivated email address

Hi, In 'Manage Services' under 'Manage Email Accounts' I have 3 tabs: 1, Business email lite (1 of 100 accounts used). 2, Business email lite (8 of 10 accounts used). 3, Office 365 Small Business. All our email accounts are set up on the second Busin...

RhysJMF by Member
  • 1 replies
  • 0 kudos