Mail attachments

[Londonsw13]

I've just realised that i don't receive mails sent to my btconnect.com mailbox if they contain attachments.  Looking back through my emails, it seems this has been the case for some time, but as i have several other email addresses that I use (where I do receive attchments) it has not become apparent until now.

what can i do?

Thanks

[RyanJames]

Hi Londonsw13

That is certainly a strange one! Are you able to send attachments fine from your BTConnect? And do you know if people who try to send you attachments get any sort of bounceback message or error message at all? Usually if someone cannot send an email there will be an error message to give a reason why - so I'm hoping there will be some clue there as to what could potentially be causing this.

Regards

Ryan