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Not able to open different user OST file in my system

andrewroger113
Member

on ‎23-08-2022 11:50 AM

Hi, my name is Andrew and I'm facing an issue regarding Outlook. I have copied another user's OST file through the hard drive and trying to open it in my system but I'm facing issues while opening it. Please help me to fix this issue if you have any solution. 

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2 REPLIES 2

kelper
Guru

‎23-08-2022 01:06 PM - edited ‎23-08-2022 01:11 PM

Go to File Explorer and right-click on the OST and select properties.  Then tick the box 'unlock'.  Now you should be able to open it.

 

Try this https://www.techbout.com/unlock-locked-files-windows-61980/

 

If that doesn't work please post the exact error message(s) you get.

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FurutaIdris
Member

a month ago - last edited a month ago

.

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