cancel
Showing results for 
Search instead for 
Did you mean: 

Outlook email password

Davie
Member

Hi

 

i have forgotten my password for outlook used on my email …bt connect.com. When I try to reset the password it states only an administrator can reset. I have reset my bt business password. Should this now be the password I used to access outlook ?

 

mant thanks

4 REPLIES 4

BethM
Administrator
Administrator

Hi Davie

 

Yes, when you reset the password for the BT Business account of the same @btconnect.com username, it changes the email password for Outlook also.


^BethM

Davie
Member

Thanks for the reply Beth.

 

I have tried logging in to the outlook app with the new password and it still does not let me access my account. Should the new password be active right away ? Any other suggestions ? 

best regards 

Davie
Member

Anyone able to help with this one ? Who would the account administrator be ? 

regards

petergroft
Power User

Your Outlook.com password is the same as your Microsoft account password.
Go to Microsoft account security and select Password security.
As a security measure, you might be prompted to verify your identity with a security code.
Enter your current password, enter your new password, and then select Save.

 

Hope This Helps,

Peter